General
All prices stated in our deals are for a 20 km radius from Sippy Downs. We are happy to travel further at a rate of $1.50 per km & if we pass through any tolls this will also be payable.
Please note that if less then 24 hours notice is received for cancellations a fee of 50% of your booking will be charged.
Discount Vouchers
If you are redeeming a coupon/voucher you must enter your coupon number in the comments section when making your appointment.
Also note that if less than 24 hrs notice is given for cancelations your voucher will also become void.
As you will receive a reminder 24 hrs before your service we feel it is also fair that if we arrive & you are not home within 10 mins of your appointment start time we will also void your voucher. If for some reason you are running late please call & let us know as we will do the same for you.
For all memberships that are attached to coupons please note that these are Credits to your account & must used in conjunction with another full priced service.
ALL VOUCHERS & COUPONS THAT ARE VOIDED AS PER THESE TERMS & CONDITIONS ARE NOT ELIGIBLE FOR A REFUND
Pamper Parties
For party bookings a deposit of 25% must be paid within 7 days of booking to confirm your appointment & the following 75% must be paid in full 14 days prior to the event.
For Membership Authorised Deductions
You understand that membership will be processed by credit card deduction for the amount of your selected package every month on the 1st of each month. (Please note: Minimum 3 month membership commitment upon initial joining.)
Your credit card details are provided on the understanding that they will at all times be treated as strictly confidential and shall only be used in accordance with written permission. You understand that you can cancel your membership at any time after the initial 3 month period with written confirmation.